Frequently Asked Questions

How do I place an order?
Simply send us an email with your name, item code, and whether you prefer delivery or COD. Reservation only applies if the order is confirmed.

When must i bank in the $$?
Within 3 days upon confirmation. 

What does "COD" mean?
Cash On Delivery. we meet up at pre-agreed on COD spots. we pass you the goods, you pass us the money. it helps you save on delivery costs :)

What are the delivery charges?
Depending on weight & your choice of delivery service. usually it's:
Registered mail - RM 3
Poslaju (arrives the next day) - RM 6 (WM) / RM 8 (EM)

How do I give you the $$?
For CODs, bank half the total amount into our bank account. pay the rest when we meet.
For delivery, bank the total amount + delivery charges into our bank account.
we'll give you our bank account number once you've confirmed your orders :)

For delivery, how long does it take to arrive?
Depending on your choice of delivery service; within 1 day to 1 week.

Do you deliver out of Malaysia?
Not for now. sorry, overseas babes! :(

What does "pre-loved" mean?
It means the item has been used. we only sell items that have been used less than 5 times and are still in good condition.

Lastly, who are we?
We're 2 friends who ♥ shopping! we give our best in assignments, exams, and all things student life. we're graduating in 3 months. don't know what the future holds, but we believe it's all good :)

& Why insideoutgrace?
insideout because we believe true beauty comes from the inside, which outshines outward beauty. grace because we want to remember that's the ultimate gift of God to us - forgiveness of our wrongdoings and life forever.

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